▪ Manage the Branch
▪ Managing the duty’s times as well.
▪ Sale the group (field and individual) insurance policies.
▪ Close the casher and send the daily reports.
▪ Handle the complaint and solved within 5 working days maximum.
▪ Communicate with management to develop and follow up the future
plans related to the management team and branch in the best
position and to increase productivity.
▪ Time management.

▪ Managing all the medical insurance section, Claims – Approvals and
membership team
▪ Managing the duty’s times as well.
▪ I am handling the client relations team and confirm that they close all
the cases and delivered all the requested issues to the client, and
give training for the staff and new employee as well.
▪ I am working as reimbursement claims reviewer to check all the
received invoices then to check the benchmark for all the prices to
prepare and issue the chq.

▪ My duties are to answer members query through the toll free number
▪ As a Purchasing Officer I am in charge of providing all of the
company's needs. I have to look for the best deals in which I have to
cut cost down.
▪ Answering members query through the toll free number.
▪ Took part of medical terminology training in order to understand my
work more and to be able to communicate with doctors.

▪ Received an appreciation letter from the Front Office Manager for the
successful and smooth run of the Front Office Desk during the high
season of Ramadan & the Eid period which was under my
responsibility.
▪ Serve the guests by helping them to check in – out there rooms and
provide all the needs services.

▪ I first joined the hotel as a Telephone Operator and then was
promoted to a Front Office Receptionist.
▪ I trained for one month and moved between departments to identify
the system work at the hotel in each section.
▪ Facing the guests every day and give them a best quality of services.